Banking Center Lead — Customer Growth & Service

Camden National Corp.; Oakland (ME); Sur place; USD 43 000 - 64 000; Plein temps

Avantages offerts par ce poste

Health benefits

Paid time off

401(k) retirement plan

Tuition reimbursement

Employee assistance program

Wellness program

Wellness program

Résumé du poste

Camden National Bank in Maine is seeking a Banking Center Manager to lead sales and service within the banking center. You will manage staff, drive relationships with customers, and ensure service, sales, and compliance targets are met.

The role emphasizes building trusted relationships, coaching staff, and implementing programs to grow customer retention and acquisition. A four-year degree and relevant experience are required.

Qualifications

• Education and/or experience equivalent to a four-year college degree.
• Two to five years of similar or related experience.
• Knowledge in financial, commercial and/or technical practices.
• Ability to read and interpret documents and write routine reports.
• Knowledge of accounting, CRM, databases, internet, spreadsheets and word processing software.

Responsabilités

• Meets or exceeds individual sales goals in the banking center.
• Demonstrates strong knowledge of bank products and solutions.
• Builds trusted relationships to acquire and retain customers.
• Participates in workforce management including recruiting and engagement.
• Oversees activities of banking center staff to meet goals.
• Implements sales and service programs to promote retention and acquisition.
• Manages, develops, coaches and motivates staff for optimum performance, holding staff accountable for results.
• Implements sales and service programs within the banking center to promote retention, expansion and acquisition of customer relationships.
• Responsible for risk and compliance within the banking center.
• Responsible for day‑to‑day management of facility.
• Supports and promotes the Bank's CRA Policy.

Connaissances

Customer service

Relationship building

Communication

Problem solving

Reasoning ability

Formation

Four-year college degree

Outils

Accounting software

Contact management systems

Database software

Spreadsheet software

Word processing software

Description du poste

Camden National Bank in Maine is seeking a Banking Center Manager to lead sales and service within the banking center. You will manage staff, drive relationships with customers, and ensure service, sales, and compliance targets are met.

The role emphasizes building trusted relationships, coaching staff, and implementing programs to grow customer retention and acquisition. A four-year degree and relevant experience are required.