Banking Center CSR: Customer Service & Referrals

WesBanco, Inc.; Weirton (WV); Hybrid; USD 30,000 - 36,000; Full time

Job summary

WesBanco is seeking a Customer Service Representative for its Weirton Banking Center, an in-office role located in Weirton, WV. The CSR will handle daily financial transactions, provide friendly service, and identify referral opportunities to support banking needs.

The position requires a high school diploma or GED and at least one year of cash handling or customer service experience. Candidates should be able to balance a cash drawer and maintain confidentiality.

Qualifications

• High School Diploma or GED is required.
• Minimum of 1 year of cash handling, sales or customer service experience preferred.

Responsibilities

• Accepts and accurately processes all financial service transactions.
• Balances and handles cash drawers with accuracy.
• Keeps customer information confidential and follows security procedures.
• Responds to customer inquiries and supports banking center goals; may take calls and assist with referrals.

Skills

Cash Handling

Customer Service

Sales

Phone Etiquette

Education

High School Diploma or GED

Tools

Cash Handling Software

Job description

WesBanco is seeking a Customer Service Representative for its Weirton Banking Center, an in-office role located in Weirton, WV. The CSR will handle daily financial transactions, provide friendly service, and identify referral opportunities to support banking needs.

The position requires a high school diploma or GED and at least one year of cash handling or customer service experience. Candidates should be able to balance a cash drawer and maintain confidentiality.