Banking Center Assistant Manager: Lead, Develop, Excel

Home Bank; Mandeville (LA); On-site; USD 25,000 - 34,000; Full time

Job summary

Home Bank in Mandeville, LA is seeking an active, regular full-time Banking Center Assistant who supports the Banking Center Manager in daily branch operations, customer service, and staff guidance. The role focuses on meeting financial objectives, building relationships, and ensuring compliance with policies.

You will work with mortgage, commercial and other lines of business to deepen customer relationships and provide dependable branch leadership, including staffing, planning, and reporting

Qualifications

• High School diploma or equivalent.
• Three years or more of banking experience; previous teller, platform banker and lending experience highly preferred.
• Good analytical and problem-solving skills including ability to diagnose, resolve or elevate a critical situation.
• Ability to work expected Banking Center hours of operation including some Saturday (based on Market and location).
• Be self-directed/motivated with the ability work independently or as part of a team with little to no direct supervision.
• Strong knowledge of daily branch, vault and ATM operations.
• Receive and maintain a NMLS certification.

Responsibilities

• Assist the Banking Center Manager (BCM) in achieving the branch's financial objectives and customer service standards.
• Promote collaboration with internal support areas and other lines of business.
• Help develop routines to deepen customer relationships.
• Assist BCM with staff management duties including recruitment, coaching, vacation and time sheet approvals.
• Assist BCM with planning and controlling banking center activities, operations and quality control.
• Maintain profitable customer relationships and ensure daily operations run smoothly.
• Ensure regulatory compliance standards are met.
• Conduct and provide reporting on branch audits and security testing.
• Communicate important information to staff in a timely manner.

Skills

Analytical skills

Problem solving

Self-directed

Teamwork

Branch operations knowledge

Education

High School diploma or equivalent

Job description

Home Bank in Mandeville, LA is seeking an active, regular full-time Banking Center Assistant who supports the Banking Center Manager in daily branch operations, customer service, and staff guidance. The role focuses on meeting financial objectives, building relationships, and ensuring compliance with policies.

You will work with mortgage, commercial and other lines of business to deepen customer relationships and provide dependable branch leadership, including staffing, planning, and reporting