Banking Business Analyst - Process & Change Leader

Axiom Bank; Town of Florida (NY); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

12 Paid Holidays

Generous Paid Time Off

401(k) Matching 4%

Medical, Dental and Vision Benefits

Company-paid Life/AD&D Insurance

Short & Long-Term Disability

Job summary

Axiom Bank in New York is seeking a Business Analyst to support strategic initiatives and enterprise projects across the bank under the guidance of senior team members.

You will gather and document requirements, map current and future processes, assist with testing and implementation, and contribute to organizational readiness for change across business units, operations, technology, risk and finance.

Qualifications

• Bachelor's degree in Business Administration, Information Technology, Computer Science, or a related field preferred.
• Three to five years of experience in business analysis, project support, operations, technology, or a related field.
• Experience in banking or financial services, process improvement, system implementation, or testing is preferred.

Responsibilities

• Assist with stakeholder interviews, discovery sessions, and workshops to gather, clarify, and document business, functional, operational, and reporting requirements for strategic initiatives and enterprise projects.
• Prepare and maintain clear requirements, use cases, user stories, process maps, business rules, meeting notes, and decision documentation using established templates and standards.
• Assist with the development of business test scenarios, test cases, and acceptance criteria; support system integration testing, user acceptance testing, defect tracking, and validation of workflows and controls.
• Coordinate follow-ups among business stakeholders, project leadership, technology teams, and third-party vendors; track questions, decisions, issues, and dependencies and elevate items requiring resolution.
• Assist with procedure updates, training materials, business readiness checklists, communications, and implementation support for impacted teams.
• Maintain organized, audit-ready project documentation, including requirements, process maps, action items, risks, assumptions, issues, and status updates.
• Support the identification and documentation of opportunities to streamline processes, strengthen controls, and improve the customer and employee experience across the bank.

Skills

Stakeholder interviews

Requirements gathering

Process mapping

Documentation

Testing support

Communication skills

Analytical thinking

Regulatory awareness

Education

Bachelor's degree

Tools

Microsoft Office

Microsoft Visio

Jira

Confluence

Azure DevOps

Job description

Axiom Bank in New York is seeking a Business Analyst to support strategic initiatives and enterprise projects across the bank under the guidance of senior team members.

You will gather and document requirements, map current and future processes, assist with testing and implementation, and contribute to organizational readiness for change across business units, operations, technology, risk and finance.