Banking Bookkeeping Clerk - Compliance & Support

Austin Bank; Longview (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

Austin Bank in Longview, TX is seeking an Operations Specialist to support daily banking tasks, ensure compliance with Bank Secrecy Act (BSA) and Customer Identification Program (CIP), and deliver exceptional customer service.

You will assist customers by phone, process debits, wires, ACH and other payments, verify signatures, monitor online banking, and uphold confidentiality and ethical standards while contributing to a collaborative team environment.

Qualifications

• 0-1 year of related experience or equivalent.

Responsibilities

• Understand and comply with BSA and CIP as it relates to specific job functions.
• Exhibits superior customer service and builds customer relationships.
• Handles debit card disputes and assists customers by phone.
• Processes non-post items, signatures, bill payments, online banking, and ACH/wire transfers in compliance with bank policies.

Skills

Customer service

Attention to detail

Regulatory compliance

Banking operations

Education

High school diploma

Job description

Austin Bank in Longview, TX is seeking an Operations Specialist to support daily banking tasks, ensure compliance with Bank Secrecy Act (BSA) and Customer Identification Program (CIP), and deliver exceptional customer service.

You will assist customers by phone, process debits, wires, ACH and other payments, verify signatures, monitor online banking, and uphold confidentiality and ethical standards while contributing to a collaborative team environment.