Personal Banker: Customer Cash & Sales Expert

First Community Bancshares, Inc.; Austin (TX); Hybrid; USD 31,000 - 38,000; Full time

Job summary

First Community Bancshares, Inc. is seeking a bank teller in Austin, TX to deliver exceptional customer service in a fast-paced retail banking environment. You will handle cash transactions, balance daily operations, and assist customers with deposits, withdrawals, and account openings.

You will promote banking products, work with a diverse customer base including Spanish speakers, and ensure adherence to policies while supporting team objectives in a high-volume setting.

Qualifications

• High school diploma, high school equivalency or currently attending high school.
• Six months of work experience in a retail or customer service environment preferred.
• Must be able to work a flexible schedule including evenings, weekends, and holidays.
• Must successfully pass background investigation according to company policy.

Responsibilities

• Provide exceptional customer service, involving receipt and payment of cash, in a high volume sales environment.
• Evaluate new and existing customer relationships and recommend bank products and services.
• Follow established policies in accordance with bank and supervisor direction.
• Accountable for monthly new account production as assigned by upper management.
• Cross-sell bank services and products to a diverse customer base.

Skills

Customer service

Cash handling

Sales

Teamwork

Bilingual Spanish

Education

High school diploma or GED

Job description

First Community Bancshares, Inc. is seeking a bank teller in Austin, TX to deliver exceptional customer service in a fast-paced retail banking environment. You will handle cash transactions, balance daily operations, and assist customers with deposits, withdrawals, and account openings.

You will promote banking products, work with a diverse customer base including Spanish speakers, and ensure adherence to policies while supporting team objectives in a high-volume setting.