Banking Associate II Grow Your Impact

TD Bank, N.A.; Washington (District of Columbia); On-site; USD 26,000 - 43,000; Full time

Job summary

TD Bank, N.A. is seeking a Banking Associate to accurately process everyday banking transactions and offer education on TD services to customers in a store setting.

The role emphasizes delivering consultative guidance, building customer relationships, and promoting TD products while adhering to banking regulations and TD policies. Strong communication and organizational skills are essential.

Qualifications

• High school diploma or GED required.
• 1 year experience working with customers or equivalent (volunteering, education, military) preferred.
• Teller training and platform training upon hire.
• Excellent communication and organization skills.
• Ability to work evenings, weekends and holidays as scheduled.
• Teller experience preferred.

Responsibilities

• Handle everyday banking transactions and open/close accounts.
• Educate customers on TD products and services.
• Provide financial guidance and build customer relationships.
• Generate leads and refer to store colleagues or partners.
• Maintain compliance with TD policies and training requirements.

Skills

Customer service

Communication

Organization

Problem solving

Time management

Microsoft Office

Education

High school diploma or GED

Teller training and platform training upon hire

Notary license preferred

Job description

TD Bank, N.A. is seeking a Banking Associate to accurately process everyday banking transactions and offer education on TD services to customers in a store setting.

The role emphasizes delivering consultative guidance, building customer relationships, and promoting TD products while adhering to banking regulations and TD policies. Strong communication and organizational skills are essential.