Banking Associate — Customer Experience & Teller

TD Bank Group; Medford Township, Northern (NJ, KY); Hybrid; USD 29,000 - 37,000; Part time

Job summary

TD Bank Group is seeking a Teller II to work at a TD Store location, delivering Legendary Customer experiences while handling transactions with accuracy. You will educate customers on TD's products, assist with deposits and withdrawals, and refer complex needs to a partner for tailored solutions.

The role emphasizes accuracy, customer education, and adherence to security and banking policies, with a focus on daily operational excellence and mentorship to newer tellers.

Qualifications

• High school diploma or GED.
• 1 year teller or cash handling experience preferred.
• Demonstrated Customer Service skills preferred.
• Ability to work weekends, evenings, holidays as scheduled.
• Strong organizational skills.
• Detail-oriented.
• Ability to function in a fast-paced and changing environment.
• Excellent communication skills with ability to be concise, clear and consistent.

Responsibilities

• Executes TD's Brand promise to customers by delivering a Legendary Customer experience in the Store.
• Performs customer transactions including deposits, withdrawals, loan and safe deposit box payments efficiently.
• Balances cash drawers and related transactions with a high level of accuracy.
• Responds to and resolves customer inquiries and concerns.
• Guides customers to self-service/digital options and awareness of TD products.

Skills

Customer service

Communication

Detail-oriented

Organization

Multitasking

Education

High school diploma or GED

Job description

TD Bank Group is seeking a Teller II to work at a TD Store location, delivering Legendary Customer experiences while handling transactions with accuracy. You will educate customers on TD's products, assist with deposits and withdrawals, and refer complex needs to a partner for tailored solutions.

The role emphasizes accuracy, customer education, and adherence to security and banking policies, with a focus on daily operational excellence and mentorship to newer tellers.