Banking Apps L2 Support Engineer

Talentify; Jacksonville (FL); On-site; USD 85,000 - 105,000; Full time

Job summary

Diverse Lynx LLC is seeking an Application Support Engineer to provide L2 support for critical investment banking applications in a US-based environment. The role emphasizes Oracle database handling and Unix/Linux operations, with ITIL processes driving incident and change management.

The candidate should be ready to work in a production support context, applying PL-SQL skills, monitoring tools, and basic DevOps/automation to ensure rapid incident resolution and stable system performance.

Qualifications

• Experience with Oracle databases.
• Unix or Linux operating environments.
• Knowledge of ITIL incident, change and problem management.
• Experience with PL-SQL and monitoring tools is a plus.

Responsibilities

• Provide L2 support for critical investment banking applications.
• Triage, diagnose, and resolve incidents in a timely manner according to ITIL processes.
• Coordinate with cross-functional teams to ensure service continuity and improvements.

Skills

Oracle

Unix/Linux

ITIL

PL-SQL

Monitoring tools

DevOps

Cloud eligibility

Tools

Monitoring tools

DevOps tools

Cloud platforms

Job description

Diverse Lynx LLC is seeking an Application Support Engineer to provide L2 support for critical investment banking applications in a US-based environment. The role emphasizes Oracle database handling and Unix/Linux operations, with ITIL processes driving incident and change management.

The candidate should be ready to work in a production support context, applying PL-SQL skills, monitoring tools, and basic DevOps/automation to ensure rapid incident resolution and stable system performance.