Bank Teller: Training, Growth & Great Benefits

OceanFirst Bank; Manasquan (NJ); On-site; USD 28,000 - 33,000; Full time

Benefits offered by this job

Employee perks & discount programs

Tuition assistance program

Holiday and paid time off

Job summary

OceanFirst Bank seeks a Teller at our Wall, NJ branch to accurately process transactions and deliver personalized service. Training is provided over two weeks as part of onboarding, with opportunities for growth and perks across the organization.

The role emphasizes meeting sales and service goals, referring customers to Personal Bankers, and supporting growth, profitability, and retention through reliable daily tasks and professional conduct.

Qualifications

• Excellent service, interpersonal and communication skills, with the ability to focus on customers' needs promptly in a courteous and professional manner.
• Ability to cross-sell Bank products.
• Detail oriented and highly accurate with the ability to multi-task.
• Basic personal computer user skills and ability to be trained to efficiently operate banking system.
• Strong basic math ability.
• Must be able to work flexible schedules in accordance with the needs of the branch.

Responsibilities

• Greets customers warmly and processes requested transactions accurately to ensure minimum teller difference and controllable loss performance standards are achieved.
• Identifies customer needs to refer to Personal Banker staff, cross-selling the Bank's products and services on a routine basis to meet and exceed referral goals.
• Balances and proves work daily, posting as required, and properly secures related receipts and records.
• Processes deposits and withdrawals.
• Cashes checks in accordance with Bank's policy.
• Processes loan payments and other receivables.
• Issues money orders and bank checks.
• Processes payments to various "club" accounts.
• Identifies and refers potential NEST clients to the appropriate source.
• Participates in outbound calling efforts and is reasonably proficient in migrating customers to the digital channels of the Bank.
• Processes incoming mail transactions.
• Answers customer inquiries, received in person or by telephone concerning account information, or refers customer to appropriate branch or Bank area.
• Performs account maintenance activities for active, inactive, and closed savings accounts and/or club accounts.
• Provides records maintenance for signature cards; identification cards; comparable office records, including selected account ledgers, as applicable.
• Remains current and applies an understanding on all Bank policies and procedures, to include BSA, attending additional training classes as directed.
• Participates in the Branch Incentive Program.

Skills

Customer service

Interpersonal skills

Communication skills

Cash handling

Detail oriented

Education

High School Diploma or equivalent

Tools

Banking software

Job description

OceanFirst Bank seeks a Teller at our Wall, NJ branch to accurately process transactions and deliver personalized service. Training is provided over two weeks as part of onboarding, with opportunities for growth and perks across the organization.

The role emphasizes meeting sales and service goals, referring customers to Personal Bankers, and supporting growth, profitability, and retention through reliable daily tasks and professional conduct.