Bank Teller: Service-Driven Transactions & Solutions

Associated Bank; Hayward (CA); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

401(k) and Pension plans

Volunteer time off

Employee stock purchase plan

Diversity-focused Colleague Resource G

Job summary

Associated Bank is seeking a Teller in Hayward, CA to deliver exceptional customer service, accurately process transactions, and promote financial solutions. You will grow your banking knowledge while supporting a collaborative team committed to community impact.

The role emphasizes helping customers with digital tools and coordinating with colleagues to ensure seamless service across branches. Prior cash handling or retail banking experience is preferred.

Qualifications

• High school diploma or equivalent combination of education and experience.
• Up to 2 years of demonstrated customer service experience.
• Experience in retail banking, cash handling, or financial services preferred.

Responsibilities

• Deliver friendly, professional customer service that reflects Associated Bank’s brand promise.
• Accurately and efficiently process customer transactions while following all policies and procedures.
• Identify customer needs and refer them to colleagues for additional financial solutions.
• Promote current offers, products, and services that benefit customers.
• Answer questions and resolve customer concerns with professionalism and care.
• Support daily branch operations, including servicing vaults, night drops, and ATMs as assigned.
• Demonstrate and educate customers on digital and self-service banking tools.
• Collaborate with team members across multiple branches to ensure seamless service.

Skills

Customer service

Education

High school diploma

Job description

Associated Bank is seeking a Teller in Hayward, CA to deliver exceptional customer service, accurately process transactions, and promote financial solutions. You will grow your banking knowledge while supporting a collaborative team committed to community impact.

The role emphasizes helping customers with digital tools and coordinating with colleagues to ensure seamless service across branches. Prior cash handling or retail banking experience is preferred.