Bank Teller: Service Champion & Referrals Pro

Paycom - ATS; Montrose (MI); On-site; USD 29,000 - 36,000; Full time

Job summary

ChoiceOne Bank seeks a Teller to provide world-class customer service, handling transactions with accuracy and confidentiality. You will balance daily activity, recognize customers’ needs, and refer opportunities to bankers while supporting branch goals.

As part of a dynamic team, you will stay up-to-date on banking products and services, adhere to regulatory requirements, and contribute to a positive customer experience in a fast-paced environment.

Qualifications

• Effective written and oral communication skills required across internal and external stakeholders.
• Group presentation skills to share information with teams and customers.
• Demonstrates accuracy and thoroughness; monitors own work for quality and compliance.
• Meets productivity standards; works quickly and accurately to balance daily transactions.

Responsibilities

• Operate teller window and balance daily transactions.
• Meet and exceed teller sale/referral goals.
• Process cash and non-cash bank transactions accurately and confidentially.
• Develop relationships with clients and refer opportunities to bankers.
• Comply with Bank Secrecy Act and USA PATRIOT Act requirements and related reporting.

Skills

Written and Oral Communication

Group presentation skills

Quality

Quantity

Adaptability

Attendance / Punctuality

Flexibility / Dependability

Initiative

Education

High School or GED

Job description

ChoiceOne Bank seeks a Teller to provide world-class customer service, handling transactions with accuracy and confidentiality. You will balance daily activity, recognize customers’ needs, and refer opportunities to bankers while supporting branch goals.

As part of a dynamic team, you will stay up-to-date on banking products and services, adhere to regulatory requirements, and contribute to a positive customer experience in a fast-paced environment.