Customer-Focused Teller: Build Relationships & Referrals

Paycom - ATS; Elba Township (MI); On-site; USD 29,000 - 36,000; Full time

Job summary

ChoiceOne Bank is seeking a Teller (Non-Exempt) to provide world-class customer service and accurate transaction handling. You will balance daily, meet referral goals, and introduce customers to bankers, while complying with banking regulations and internal policies.

The role emphasizes building client relationships, offering bank products, and performing additional duties as needed by the branch team.

Qualifications

• Strong written and oral communication skills for internal and external stakeholders.
• Proven customer service experience and ability to handle cash accurately.
• Familiarity with banking products and services is a plus.

Responsibilities

• Operate teller window following bank policy and balance daily.
• Process cash and non-cash transactions with accuracy and confidentiality.
• Meet and attempt to exceed teller sale/referral goals.
• Develop relationships with clients and inform them about bank services.
• Perform miscellaneous duties such as night deposits and ATM balancing.

Skills

Written and Oral Communication

Customer Service

Cash Handling

Attention to Detail

Adaptability

Punctuality

Teamwork

Education

High School or GED

Job description

ChoiceOne Bank is seeking a Teller (Non-Exempt) to provide world-class customer service and accurate transaction handling. You will balance daily, meet referral goals, and introduce customers to bankers, while complying with banking regulations and internal policies.

The role emphasizes building client relationships, offering bank products, and performing additional duties as needed by the branch team.