Bank Teller II: Customer Service & Referrals Expert

pinnbank; Madison (NE); On-site; USD 29,000 - 36,000; Full time

Job summary

PinnBank in Nebraska seeks a customer-focused teller to provide quality service, handling deposits and withdrawals while maintaining accurate records of all transactions. You will greet customers, process cash and check transactions, and support the team in daily operations.

Additionally, you will assist customers with safe deposit access, answer phones when needed, and refer clients to appropriate staff for deposit products and services, ensuring compliance with policies and procedures.

Qualifications

• Familiarity with personal and business banking products.
• Understanding of basic banking regulations and policies.

Responsibilities

• Greet customers and handle deposits, withdrawals, checks, loan payments, and negotiable instruments.
• Assist customers with safe deposit access.
• Refer customers to appropriate staff for products and services.
• Balance teller drawer and complete end-of-shift procedures.
• Handle customer inquiries regarding accounts.
• Assist with training new employees as needed.

Skills

Customer service

Attention to detail

Communication

Confidentiality

Education

High school diploma or equivalent

Tools

Back-counter capture machine

Coin machine

Computer terminals

Printers

Job description

PinnBank in Nebraska seeks a customer-focused teller to provide quality service, handling deposits and withdrawals while maintaining accurate records of all transactions. You will greet customers, process cash and check transactions, and support the team in daily operations.

Additionally, you will assist customers with safe deposit access, answer phones when needed, and refer clients to appropriate staff for deposit products and services, ensuring compliance with policies and procedures.