Teller II - Customer Relationships & Cash Handling

pinnbank; Abilene (KS); On-site; USD 32,000 - 38,000; Full time

Job summary

pinnbank in Abilene, KS seeks a teller to greet customers, handle deposits and withdrawals, and process payments and check cashing. The role emphasizes accuracy in cash handling and attentive service.

You will assist customers with safe deposit box access, respond to inquiries, balance drawers, and complete BSA-related forms as needed, with flexibility for weekend hours where applicable.

Qualifications

• High school graduate or equivalent.
• A minimum of 6 months teller experience is required.
• The training courses, or equivalent job experience, required prior to job placement for this position as found in the Teller Career Path Guidelines.
• Basic knowledge of personal and business banking products and applicable regulations.

Responsibilities

• Greets customers and handles paper and cash transactions including but not limited to deposits, withdrawals, cashing checks, accepting loan payments, and sale of negotiable instruments.
• Assists in granting customers access to safe deposit boxes when necessary.
• Listens to customer needs to make appropriate customer referrals to other bank staff to promote products and services.
• Balances teller drawer at the end of each shift and other wrap up work that may be necessary.
• Receives, researches, and resolves customer inquiries regarding checking and savings accounts.
• Assists in proofing transactions using back-counter capture.
• Records teller totals daily.
• Completes forms such as CTRs, SIRs, and any other BSA reporting as necessary.
• May do account and card maintenance such as change address, order or hot card cards.
• Assists in answering the phone when not assisting another customer.
• Performs other related duties as assigned by management.
• Ability to maintain regular and reliable attendance, and the ability to work flexible hours, including weekends (if branch is open on weekends)

Skills

Cash handling

Customer service

Communication

Attention to detail

Team player

Confidentiality

Numeracy

Education

High school diploma or equivalent

Tools

Computer terminals

Back-counter capture machine

Coin machine

Printer

Copier

Job description

pinnbank in Abilene, KS seeks a teller to greet customers, handle deposits and withdrawals, and process payments and check cashing. The role emphasizes accuracy in cash handling and attentive service.

You will assist customers with safe deposit box access, respond to inquiries, balance drawers, and complete BSA-related forms as needed, with flexibility for weekend hours where applicable.