Senior Teller & Customer Experience Lead

pinnbank; Omaha (NE); On-site; USD 33,000 - 52,000; Full time

Job summary

pinnbank in Omaha seeks a friendly teller to provide quality service to walk-in and phone customers, handle deposits and withdrawals, and open or close accounts.

You will support daily operations, maintain accurate records, meet sales goals, and contribute to a secure, customer-focused banking environment. Prior cash handling and customer-service experience preferred; high school diploma required.

Qualifications

• High school graduate or equivalent.
• Minimum 24 months banking experience expected.
• Cash handling and customer contact experience preferred.

Responsibilities

• Assist daily teller activities by supervising work quality.
• Handle deposits, cashing checks, and cash handling duties.
• Open new accounts and advise on bank services.
• Process customer inquiries and research customer accounts.
• Maintain accurate records for deposits and withdrawals.

Skills

Customer service

Cash handling

Sales

Communication skills

Team player

Attention to detail

Education

High school diploma

Tools

Computer terminals

Coin machine

Copier

Job description

pinnbank in Omaha seeks a friendly teller to provide quality service to walk-in and phone customers, handle deposits and withdrawals, and open or close accounts.

You will support daily operations, maintain accurate records, meet sales goals, and contribute to a secure, customer-focused banking environment. Prior cash handling and customer-service experience preferred; high school diploma required.