Bank Teller: Help Customers Achieve Financial Goals

Citizens Bank; Pittsfield (NH); On-site; USD 28,929 - 34,440; Full time

Job summary

Citizens Bank in Pittsfield, NH is seeking a customer service advocate to greet customers, assist with transactions, and guide them through digital banking options. You will educate customers on Citizens products and connect them with Bankers for the next steps, while upholding all policies and accurate cash handling.

The role emphasizes friendly service, teamwork, and using technology to help customers achieve their financial goals.

Qualifications

• Experience in assisting customers and handling inquiries.
• Strong communication and listening skills are required.
• Ability to explain banking products and services clearly.”
• Comfort with using digital banking tools and apps.

Responsibilities

• Greet customers in the lobby and assist with basic transactions.
• Demonstrate how to use the mobile app and ATMs to complete transactions.
• Provide personalized advice and connect customers to Bankers for next steps.
• Educate customers on Citizens products and benefits and follow all policies.

Skills

Customer service

Communication

Active listening

Problem solving

Relationship building

Attention to detail

Education

High School or GED

Job description

Citizens Bank in Pittsfield, NH is seeking a customer service advocate to greet customers, assist with transactions, and guide them through digital banking options. You will educate customers on Citizens products and connect them with Bankers for the next steps, while upholding all policies and accurate cash handling.

The role emphasizes friendly service, teamwork, and using technology to help customers achieve their financial goals.