Bank Teller & Customer Solutions Specialist

First Bank; Charlotte Amalie (United States Virgin Islands); On-site; USD 34,000 - 46,000; Full time

Job summary

First Bank seeks a Service Representative - ECR to process financial transactions and cross-sell bank products to achieve performance objectives in accordance with policies and regulations.

The role involves handling deposits, loan and utility payments, check cashing, ATM cash management, and completing FINCEN 104 documentation while supporting audits and special projects. Compliance with banking laws and security measures is essential.

Qualifications

• Minimum one year of college and one year of customer service experience OR a high school diploma and three years of customer service experience.
• Successful completion of placement test and teller training program.
• Ability to work flexible hours including weekends and holidays.

Responsibilities

• Processes deposits, loan and utility payments; cashes checks; issues savings withdrawals; records deposits; handles cash for ATMs and end-of-day reconciliation.

Skills

Customer service

Computer literacy

Team player

Numerical ability

Education

High School Diploma

Some college

Teller training program

Tools

FINCEN 104 documentation

Job description

First Bank seeks a Service Representative - ECR to process financial transactions and cross-sell bank products to achieve performance objectives in accordance with policies and regulations.

The role involves handling deposits, loan and utility payments, check cashing, ATM cash management, and completing FINCEN 104 documentation while supporting audits and special projects. Compliance with banking laws and security measures is essential.