Financial Service Representative — Flexible Hours

First Bank; Northern (KY); Hybrid; USD 29,000 - 36,000; Full time

Job summary

First Bank seeks a Service Representative - ECR to process transactions, handle deposits and payments, and promote bank products. The role emphasizes accuracy, compliance with laws, and strong customer service within a sales-focused culture.

You will perform routine cash handling, daily reconciliations, and support audits while ensuring security measures and adherence to policies. Flexible hours including weekends may be required.

Qualifications

• Computer literate and able to use basic office software
• Knowledge of banking policies, procedures and regulations
• Strong customer service orientation and teamwork skills
• Comfort with handling cash and numbers
• Completion of bank teller training program or equivalent

Responsibilities

• Processes deposits, loan and utility payments and cash handling following policies.
• Makes referrals to bank products and services per guidelines to reach sales/referral goals.
• Prepares cash and balances daily tallies and end-of-day cash reconciliation.
• Completes and submits FINCEN 104 documentation and maintains department files.
• Participates in audits, investigations and special projects as assigned.

Skills

Computer literacy

Banking regulations knowledge

Customer service orientation

Teamwork

Numerical aptitude

Education

One year of college

High School Diploma

Teller training program

Job description

First Bank seeks a Service Representative - ECR to process transactions, handle deposits and payments, and promote bank products. The role emphasizes accuracy, compliance with laws, and strong customer service within a sales-focused culture.

You will perform routine cash handling, daily reconciliations, and support audits while ensuring security measures and adherence to policies. Flexible hours including weekends may be required.