Bank Teller | Customer Service & Transactions Pro

Granite Bank; Cold Spring (MN); On-site; USD 32,000 - 42,000; Full time

Job summary

Granite Bank is seeking a Teller to serve bank customers in person and by phone, reporting to the Branch Manager. You will process transactions, respond to inquiries, and ensure an outstanding customer experience.

Candidates should have a high school diploma and prior customer service experience, preferably in banking, with strong interpersonal and numerical skills. This on-site role offers standard banking hours and a rotating Saturday schedule.

Qualifications

• Minimum high school diploma or equivalent.
• Experience in customer service, preferably in banking.
• Strong interpersonal skills with ability to build rapport.
• Excellent attention to detail and numerical accuracy.
• Able to manage multiple tasks in a fast-paced environment.
• Professional appearance and demeanor.
• Solid understanding of banking services and products.

Responsibilities

• Provide exceptional customer service and create a welcoming atmosphere.
• Process transactions accurately and efficiently.
• Ensure cash drawer balances and remains secure.
• Adhere to Bank Secrecy Act, privacy, and funds availability regulations.
• Make product/service recommendations based on customer needs.
• Handle inbound calls and direct to appropriate departments.

Skills

Customer service

Banking experience

Interpersonal skills

Attention to detail

Multitasking

Education

High school diploma or equivalent

Tools

Microsoft Office (Word, Excel, Outlook)

Job description

Granite Bank is seeking a Teller to serve bank customers in person and by phone, reporting to the Branch Manager. You will process transactions, respond to inquiries, and ensure an outstanding customer experience.

Candidates should have a high school diploma and prior customer service experience, preferably in banking, with strong interpersonal and numerical skills. This on-site role offers standard banking hours and a rotating Saturday schedule.