Part-Time Teller: Cash & Customer Experience Champion

Citi; New York (NY); On-site; USD 42,000 - 52,000; Part time

Job summary

Citi is seeking an entry-level Teller in Brooklyn, NY. The role centers on delivering high-quality customer service, handling cash transactions, and supporting branch activities to drive revenue and client satisfaction.

The position emphasizes accuracy, compliance with policies, and proactive client engagement. This part-time role includes typical branch duties and opportunities to learn Citi’s digital tools and services.

Qualifications

• High school diploma or equivalent is required.
• Strong customer service and communication skills.
• Ability to handle cash accurately.
• Team player with integrity.

Responsibilities

• Serve as the first point of contact for Citi clients and provide a positive first impression through friendly and efficient customer service.
• Perform banking transactions including cash deposits/withdrawals and maintaining branch vault cash.
• Identify referral opportunities for new products based on client goals.
• Educate clients on digital and self-service options offered by Citi.
• Follow bank policies and regulatory procedures to ensure safety of assets.
• Address client needs and resolve issues, escalating when needed.

Skills

Customer service

Cash handling

Sales referrals

Communication

Teamwork

Education

High School diploma or equivalent

Job description

Citi is seeking an entry-level Teller in Brooklyn, NY. The role centers on delivering high-quality customer service, handling cash transactions, and supporting branch activities to drive revenue and client satisfaction.

The position emphasizes accuracy, compliance with policies, and proactive client engagement. This part-time role includes typical branch duties and opportunities to learn Citi’s digital tools and services.