Bank Teller & Customer Service Specialist

Timberland-Ban; Puyallup (WA); On-site; USD 37,000 - 46,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

401k

Vacation and Holidays

Paid sick leave

Job summary

Timberland Bank is seeking a Customer Service Representative at the South Hill location to provide exceptional service and perform essential teller duties. Responsibilities include deposits, withdrawals, balance accuracy, product cross-sell, and handling inquiries with adherence to privacy and regulatory requirements.

The role requires a high school diploma and up to 1 year of customer service and cash handling experience, plus the ability to pass an entry-level teller assessment within 90 days.

Qualifications

• Ability to exercise good judgement in decisions.
• Ability to protect and maintain confidential information.
• Ability to work under pressure, prioritize and meet deadlines.
• Ability to communicate on a telephone.
• Ability to write, speak, read and hear.

Responsibilities

• Receive deposits and verify cash and endorsements; issue receipts.
• Examine checks and determine funds availability per regulations.
• Process withdrawals and identify counterfeit currency.
• Answer basic inquiries on rates, charges and histories.
• Cross-sell bank products and refer issues to the proper department.
• Count/roll coins; issue money orders and cashier's checks.
• Accept loan payments and redeem savings bonds.
• Balance drawer daily and maintain currency logs.

Skills

Good judgement

Confidentiality

Work under pressure

Telephone communication

Written/speaking/reading

Education

High School diploma or equivalent

Job description

Timberland Bank is seeking a Customer Service Representative at the South Hill location to provide exceptional service and perform essential teller duties. Responsibilities include deposits, withdrawals, balance accuracy, product cross-sell, and handling inquiries with adherence to privacy and regulatory requirements.

The role requires a high school diploma and up to 1 year of customer service and cash handling experience, plus the ability to pass an entry-level teller assessment within 90 days.