Banking Customer Service Associate - Entry Level

Timberland-Ban; Aberdeen (WA); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Medical insurance

Paid vacation

Birthday leave

Sick leave

401k plans

Training & advancement

Employee banking benefits

Job summary

Timberland Bank in Downtown Aberdeen, WA is seeking an Entry-level Customer Service Representative to join our team as a teller. This full-time role functions in a busy branch, handling deposits, withdrawals, and daily cash operations while delivering friendly service.

You will assist customers with accounts, cross-sell bank products, and ensure compliance with banking regulations. The position requires a high school diploma and minimal prior experience, with an entry-level teller assessment

Qualifications

• High School diploma or equivalent.
• Less than 1 year previous customer service experience
• Less than 1 year previous cash handling experience
• Must take/pass entry level teller assessment test within the first 90 days.

Responsibilities

• Receive checking and savings deposits; issue receipts.
• Examine checks deposited and determine funds availability.
• Process withdrawals.
• Identify counterfeit currency.
• Answer inquiries about rates, charges and account histories; follow disclosure and privacy policies.
• Cross-sell bank products and services.
• Refer customers to proper department when needed.
• Count and roll loose coins.
• Issue money orders and cashier’s checks for U.S. Savings Bonds.
• Accept loan payments and issue receipts.
• Buy and sell currency from vault; maintain teller cash limits.
• Ensure teller station is properly supplied.
• Close accounts upon request.
• Balance drawer daily.
• Redeem US Savings Bonds.
• Maintain currency logs.

Skills

Customer service

Cash handling

Communication

Education

High School diploma or equivalent

Job description

Timberland Bank in Downtown Aberdeen, WA is seeking an Entry-level Customer Service Representative to join our team as a teller. This full-time role functions in a busy branch, handling deposits, withdrawals, and daily cash operations while delivering friendly service.

You will assist customers with accounts, cross-sell bank products, and ensure compliance with banking regulations. The position requires a high school diploma and minimal prior experience, with an entry-level teller assessment