Bank Teller & Customer Care Specialist

Tompkins Bank & Trust

Sinking Spring (Berks County)

On-site

USD 32,000 - 42,000

Full time

10 days ago
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Benefits offered by this job

Medical
Dental
Vision
401(k) Match
Profit Sharing
Paid Time Off
11 Holidays
Tuition Reimbursement
Free Parking

Job summary

Tompkins Bank & Trust seeks a branch teller to welcome clients, process deposits and cash transactions, and balance cash drawers accurately. The role involves assisting customers, promoting banking products, and maintaining compliance with policies.

The teller will support branch operations, respond to inquiries, and may float to other branches as needed. A high school diploma or GED is required, with cash handling and excellent communication skills highly valued.

Qualifications

  • Cash handling experience preferred in banking or retail settings.
  • Excellent customer service and communication skills.
  • Ability to follow precise directions and operate teller equipment.

Responsibilities

  • Process deposits, withdrawals, and cash transactions accurately.
  • Sell cashier's checks and redeem savings bonds.
  • Balance cash drawer and prepare reports, CTRs, and bank forms.
  • Respond to customer inquiries and refer to appropriate staff.
  • Work Saturdays/evenings and may float to other branches.

Skills

Cash handling
Customer service
Organizational skills
Communication skills
Follow directions
Teller equipment operation
PC skills
Typing

Education

High School Diploma or GED

Tools

Banking software
Teller equipment
Office machines

Job description

Tompkins Bank & Trust seeks a branch teller to welcome clients, process deposits and cash transactions, and balance cash drawers accurately. The role involves assisting customers, promoting banking products, and maintaining compliance with policies.

The teller will support branch operations, respond to inquiries, and may float to other branches as needed. A high school diploma or GED is required, with cash handling and excellent communication skills highly valued.

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