Bank Teller: Customer Service & Sales Referrals

First Citizens Bank; Beatrice (NE); On-site; USD 28,000 - 32,000; Full time

Job summary

First Citizens Bank in Beatrice, NE seeks a Sales and Service Representative (Bank Teller) to process transactions and handle customer service requests in the branch. You will foster awareness of bank capabilities, refer sales opportunities to partners, and uphold service standards while complying with regulations.

Strong communication, empathy, and adaptability are essential for success in a fast-paced team environment.

Qualifications

• Financial literacy.
• Knowledge of retail banking products and services.
• High School Diploma or GED.
• At least 6 months of customer service experience.
• 1+ years of cash-handling.

Responsibilities

• Service Standards - Foster partnerships that deliver value for customers, prospects and colleagues. Initiate conversation to uncover sales or referral opportunities.
• Operations and Administration - Comply with regulations, bank policies and procedures to manage risk and ensure operational efficiency.
• Position Specific Skills: Financial literacy and knowledge of retail banking products and services.

Skills

Financial literacy

Knowledge of retail banking products &

Education

High School Diploma or GED

Job description

First Citizens Bank in Beatrice, NE seeks a Sales and Service Representative (Bank Teller) to process transactions and handle customer service requests in the branch. You will foster awareness of bank capabilities, refer sales opportunities to partners, and uphold service standards while complying with regulations.

Strong communication, empathy, and adaptability are essential for success in a fast-paced team environment.