Bank Teller — Customer Service Pro

Commercial-Banking-Company; Valdosta (GA); On-site; USD 24,000 - 32,000; Full time

Job summary

Commercial Banking Company is seeking a teller to provide courteous, accurate cashiering and customer service at our Valdosta, GA branch. You will process transactions, greet customers by name, identify needs, and refer to colleagues when appropriate, while adhering to security procedures and BSA requirements.

Ideal candidates have a high school diploma, cash handling and customer service experience, excellent communication, and the ability to work Saturdays with reliable attendance.

Qualifications

• High school diploma or the equivalent.
• Prior cash handling experience required.
• Prior customer service experience required.
• Excellent interpersonal and customer service skills; good social skills.
• Demonstrates a "team" attitude toward the bank and coworkers with a constant focus on improving/protecting the bank.
• Possesses an attitude of cooperation and a continual motivation to learn.
• Ability to demonstrate high levels of accuracy and efficiency.
• Excellent written and verbal communication skills.
• Works well under stress.
• Good organizational skills and the ability to multitask efficiently.
• Proficiency with personal computers; good technical skills; working knowledge in word processing and spreadsheet applications.
• Maintain a neat, well-groomed, professional appearance.
• Maintain clean work area.
• Punctual & reliable.

Responsibilities

• Processes transactions accurately and efficiently
• Smiles and greet customers, demonstrates good customer service skills
• Identify customer needs, and strive to meet those needs or direct customer to someone that can
• Controls teller cash drawer limits
• Follow bank security policies and procedures such as opening and closing procedures and maintaining alarm codes and functions
• Maintains an acceptable over/short difference
• Cashes checks within assigned limits
• Accepts deposit withdrawals and payments
• Issues official checks
• Redeems savings bonds
• Process night deposits under dual control
• Uses a personal computer to enter customer transactions and look up customer information
• Back up Head Teller as needed with ATM, Vault, and Cash shipments
• Back up Customer Service Representative as needed
• Maintains knowledge of bank products, policies, and procedures
• Keeps up to date with required Compliance courses and appropriate tests
• Follows proper procedures to comply with BSA, including but not limited to OFAC scans and CTR filings
• Fills in as needed at other CBC locations
• The above requirements may be changed or updated by management at any time

Skills

Cash handling

Customer service

Interpersonal skills

Team attitude

Attention to detail

Communication skills

Stress management

Organizational skills

Multitasking

PC skills

Education

High school diploma or equivalent

Tools

Word processing

Spreadsheets

Personal computers

Job description

Commercial Banking Company is seeking a teller to provide courteous, accurate cashiering and customer service at our Valdosta, GA branch. You will process transactions, greet customers by name, identify needs, and refer to colleagues when appropriate, while adhering to security procedures and BSA requirements.

Ideal candidates have a high school diploma, cash handling and customer service experience, excellent communication, and the ability to work Saturdays with reliable attendance.