Bank Teller: Customer Service & Growth Role

Associated Bank; West Bend (WI); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

401(k) plan

Pension plan

Paid time off

Volunteer opportunities

Job summary

Associated Bank is seeking a Teller in West Bend, WI, to deliver friendly and accurate service while handling customer transactions and promoting banking solutions. You will educate customers on digital tools and work closely with colleagues to ensure smooth branch operations.

The role emphasizes cash handling, customer service excellence, and collaboration within a community-focused team. A high school diploma or equivalent is required, with up to two years of related experience preferred.

Qualifications

• High school diploma or equivalent required.
• Up to 2 years of customer service experience preferred.
• Experience in retail banking, cash handling, or financial services is a plus.

Responsibilities

• Deliver friendly, professional service that reflects the bank's brand promise.
• Accurately process customer transactions and follow policies.
• Identify customer needs and refer to colleagues for solutions.
• Promote current offers and services that benefit customers.
• Answer questions and resolve concerns with professionalism.
• Support daily branch operations including vaults, night drops, and ATMs.

Skills

Customer service

Cash handling

Retail banking

Education

High school diploma

Job description

Associated Bank is seeking a Teller in West Bend, WI, to deliver friendly and accurate service while handling customer transactions and promoting banking solutions. You will educate customers on digital tools and work closely with colleagues to ensure smooth branch operations.

The role emphasizes cash handling, customer service excellence, and collaboration within a community-focused team. A high school diploma or equivalent is required, with up to two years of related experience preferred.