Customer-Focused Teller: Grow in Banking & Service

Associated Bank; Green Bay (WI); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

401(k) + Pension plans

Volunteer time off

Diversity-focused Colleague Resource G

Professional development & advancement

Job summary

Associated Bank is seeking a Teller in Green Bay, WI, to provide exceptional customer service, accurately process transactions, and identify opportunities to meet customers' financial needs. You will promote banking solutions and support branch operations while upholding the bank's values of collaboration and integrity.

The role requires a high school diploma or equivalent and up to 2 years of customer service experience, with preferred familiarity in retail banking and cash handling.

Qualifications

• High school diploma or equivalent combination of education and experience.
• Up to 2 years of demonstrated customer service experience.
• Experience in retail banking, cash handling, or financial services (preferred).

Responsibilities

• Deliver friendly, professional customer service that reflects Associated Bank’s brand promise.
• Accurately and efficiently process customer transactions while following all policies and procedures.
• Identify customer needs and refer them to colleagues for additional financial solutions.
• Promote current offers, products, and services that benefit customers.
• Answer questions and resolve customer concerns with professionalism and care.
• Support daily branch operations, including servicing vaults, night drops, and ATMs as assigned.
• Demonstrate and educate customers on digital and self-service banking tools.
• Collaborate with team members across multiple branches to ensure seamless service.

Skills

Customer service

Education

High school diploma or equivalent

Job description

Associated Bank is seeking a Teller in Green Bay, WI, to provide exceptional customer service, accurately process transactions, and identify opportunities to meet customers' financial needs. You will promote banking solutions and support branch operations while upholding the bank's values of collaboration and integrity.

The role requires a high school diploma or equivalent and up to 2 years of customer service experience, with preferred familiarity in retail banking and cash handling.