Bank Teller & Customer Experience Specialist

First Citizens Bank; Sun Valley (ID); On-site; USD 32,000 - 42,000; Full time

Job summary

First Citizens Bank in Sun Valley, ID is seeking a Sales and Service Representative (Bank Teller) to process transactions and assist customers. You will identify and refer sales opportunities to bank partners while delivering friendly, knowledgeable service and maintaining accuracy in handling deposits and withdrawals.

The role emphasizes communication, adaptability, teamwork and a customer-focused approach within a branch setting, with opportunities to contribute to branch goals and customer

Qualifications

• Excellent interpersonal communication and customer service skills.
• Ability to learn and adapt quickly to new information and technology.
• Strong teamwork and collaboration with branch colleagues.
• Flexible and capable of handling multiple priorities with accuracy.
• Proactive problem solving and efficient issue resolution.

Responsibilities

• Initiate conversations to uncover sales or referral opportunities.
• Refer customers to the appropriate bank partner for solutions.
• Process transactions accurately and deliver quality service.
• Comply with regulations, policies, and training deadlines.
• Assist in maintaining operational efficiency and customer experience.

Skills

Communication

Customer Service

Adaptability

Teamwork

Flexibility

Agility

Job description

First Citizens Bank in Sun Valley, ID is seeking a Sales and Service Representative (Bank Teller) to process transactions and assist customers. You will identify and refer sales opportunities to bank partners while delivering friendly, knowledgeable service and maintaining accuracy in handling deposits and withdrawals.

The role emphasizes communication, adaptability, teamwork and a customer-focused approach within a branch setting, with opportunities to contribute to branch goals and customer