Bank Teller & Customer Experience Specialist

United Fidelity Bank; Northern (KY); Hybrid; USD 28,000 - 36,000; Full time

Job summary

Bank of St. Croix, a division of United Fidelity Bank, seeks a Teller to provide friendly, accurate customer service and handle frontline bank functions. The role involves deposits, withdrawals, cash handling, cross-selling products, and assisting management as needed.

Candidates should have a High School Diploma or GED and prior cash handling experience. Hours are in a typical 32–40 hour workweek in a standard office environment.

Qualifications

• High School Diploma or GED required.
• Previous cash handling experience required.

Responsibilities

• Answer customer questions and explain available services.
• Process deposits and withdrawals for checking and savings.
• Balance teller drawer daily and batch cash transactions.
• Handle cash counting and cash handling duties.
• Cross-sell bank products and services when appropriate.
• Refer customers to proper departments for unresolved issues.
• Support management and assist with banking operations as needed.

Skills

Customer service

Interpersonal communication

Computer literacy

Integrity

Team player

Accuracy

Education

High School Diploma or GED

Job description

Bank of St. Croix, a division of United Fidelity Bank, seeks a Teller to provide friendly, accurate customer service and handle frontline bank functions. The role involves deposits, withdrawals, cash handling, cross-selling products, and assisting management as needed.

Candidates should have a High School Diploma or GED and prior cash handling experience. Hours are in a typical 32–40 hour workweek in a standard office environment.