Teller

United Fidelity Bank; Northern (KY); Hybrid; USD 28,000 - 36,000; Full time

Job summary

Bank of St. Croix, a division of United Fidelity Bank, seeks a Teller to provide friendly, accurate customer service and handle frontline bank functions. The role involves deposits, withdrawals, cash handling, cross-selling products, and assisting management as needed.

Candidates should have a High School Diploma or GED and prior cash handling experience. Hours are in a typical 32–40 hour workweek in a standard office environment.

Qualifications

• High School Diploma or GED required.
• Previous cash handling experience required.

Responsibilities

• Answer customer questions and explain available services.
• Process deposits and withdrawals for checking and savings.
• Balance teller drawer daily and batch cash transactions.
• Handle cash counting and cash handling duties.
• Cross-sell bank products and services when appropriate.
• Refer customers to proper departments for unresolved issues.
• Support management and assist with banking operations as needed.

Skills

Customer service

Interpersonal communication

Computer literacy

Integrity

Team player

Accuracy

Education

High School Diploma or GED

Job description

It's fun to work at a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business.Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration.**Job Summary**: The ***Teller*** is a key customer service position, the “face” of the Bank of St. Croix. Providing friendly and efficient services for many frontline bank functions: loan transactions, processing checking and savings accounts, money orders, cashing checks, managing teller drawers, ATM balancing, vaults, etc. You will also promote and educate customers on available products and services, answer incoming phone calls, and assist management as needed. **Essential Job Functions include, but are not limited to:** * Comply with all policies, procedures, disclosure, regulations, and consumer privacy requirements.* Answer customer questions and explain available services.* Process checking and savings deposits and/or withdraws.* Check cashing/Cashier checks/cash advances.* Cross-sell bank products and services.* Refer customers to the proper department for issues that cannot be resolved at the teller line.* Cash counting.* Processing loan payments.* Buy and sell currency from the vault as necessary.* Ensure teller station is properly supplied.* Balance drawer daily, including periodic batching of cashed checks.* Perform all duties in relation to the Bank Secrecy Act under the guidance of the BSA Officer. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. In accordance with the Americans with Disabilities Act, Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.**Skills and Abilities Required to Perform Essential Job Functions:** * Strong customer service focus.* Excellent interpersonal and verbal communication skills.* Computer literate.* Possess a high degree of integrity when dealing with sensitive information.* Energetic team player.* Ability to perform work accurately and thoroughly. **Education, Experience** **and Qualifications:** * High School Diploma or GED equivalent required.* Previous cash handling experience required. **Physical Requirements of Essential Job Functions:** The associate is frequently required to sit and/or stand, communicate, reach and manipulate objects, tools or controls that are typical of an office/bank environment. Lifting items weighting up to 10 pounds on a consistent basis. Manual dexterity and coordination are required over 80% of the work period while operating equipment such as computers, phones, calculators, etc. **Working Conditions:** * Typical office environment.* Extended viewing of computer screens.* Periodic travel between locations may be required if designated as a Teller.* Hours per week are usually 32-40. *The above statements are intended to describe the general nature and level of work performed by associates assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of the associate classified as such. Duties and responsibilities may be added or changed as deemed appropriate by management at any time therefore, they could differ from those outlined above.****Bank of St. Croix, a division of United Fidelity Bank is proud to be an Equal Opportunity/Affirmative Action employer All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, status as a qualified individual with disability, sexual orientation, gender identity or any other characteristic protected by law.***