Bank Representative (St Croix)

Popular; Charlotte Amalie (United States Virgin Islands); On-site; USD 30,000 - 40,000; Full time

Job summary

Popular is seeking a customer service representative in Charlotte Amalie, United States Virgin Islands. The role requires two years of experience in customer service, sales, or cash handling. The successful candidate will assist clients with bank transactions, promote financial products, and ensure compliance with regulations. This position emphasizes a passion for people and collaboration. Applicants must be authorized to work in the U.S., and the role is not open to those needing visa sponsorship.

Qualifications

• Two years of experience in customer service, sales, or cash handling.
• Experience in promoting and selling financial products.

Responsibilities

• Assist clients with bank transactions and verify checks.
• Promote and sell products like traveler’s checks and money orders.
• Ensure compliance with banking regulations.

Skills

Customer service

Sales

Cash handling

Education

High School or equivalent

Job description

Essential Duties and Responsibilities

Provides exceptional customer service by assisting clients with their bank transaction such as receiving checks and cash for deposit, verifies amount, and examines checks for endorsements, places holds on accounts for uncollected funds. Explains, promotes, and sells products or services such as traveler’s checks, money orders, and cashier's checks. Promotes cross selling of our products and services. Accepts utility bills and loan payments. Completes all transactions according to banking regulations, including BSA/AML, and other corporate guidelines or procedures.

Experience

Two years of experience in customer services, sales, cash handling or related experience.

Education

High School or equivalent combination of education and experience.

Location

Currently recruiting for St. Croix.

Company Values

• Passion for People
• Own Every Moment
• Succeed Together
• Build the Future

Additional Requirements

The information provided here is only a general guide as to the nature of the position and does not constitute an exact description of the goals, tasks, duties and responsibilities of the position. The specific details of each position are described in the employee’s performance evaluation.

The candidate must provide evidence of academic preparation or courses related to the job posting, if necessary.

Applicants must be authorized to work for any employer in the United States. This position is not open to applicants who need visa sponsorship or transfer of visa sponsorship at this time.

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