Bank Teller & Customer Experience Specialist

Renasant Bank; Hammond (LA); On-site; USD 30,000 - 38,000; Full time

Job summary

Renasant Bank in Hammond, LA, is seeking a Teller responsible for processing customer transactions and assisting with inquiries. This role involves recognizing sales opportunities and providing exceptional customer service, while adhering to bank policies and protocols.

Applicants should have a high school diploma and preferably some teller or cash handling experience. Strong communication skills and the ability to maintain accuracy in a fast-paced environment are essential.

The position offers a collaborative work environment focused on customer satisfaction and operational efficiency.

Qualifications

• High school diploma or equivalent required.
• 1 year teller experience and/or previous cash handling preferred.
• 6 months of customer service experience preferred.
• Ability to communicate effectively with customers.
• 10-Key skills required.

Responsibilities

• Process customer transactions including deposits and withdrawals.
• Recognize customer needs and refer to relevant services.
• Execute Renasant Bank service standards in all interactions.
• Understand and address customer concerns.
• Maintain compliance with bank regulations and procedures.

Skills

Cash handling

Customer service

Mathematical skills

Interpersonal skills

Effective communication

Education

High school diploma or equivalent

Job description

Renasant Bank in Hammond, LA, is seeking a Teller responsible for processing customer transactions and assisting with inquiries. This role involves recognizing sales opportunities and providing exceptional customer service, while adhering to bank policies and protocols.

Applicants should have a high school diploma and preferably some teller or cash handling experience. Strong communication skills and the ability to maintain accuracy in a fast-paced environment are essential.

The position offers a collaborative work environment focused on customer satisfaction and operational efficiency.