Customer Experience Teller

Atlantic Union Bank; Culpeper (VA); On-site; USD 32,000 - 42,000; Full time

Job summary

Atlantic Union Bank in Culpeper, VA is seeking a branch teller to provide a best-in-class customer experience by processing transactions and servicing customers, while contributing to branch sales goals.

Requires a high school diploma or equivalent, prior cash handling and customer service experience, and excellent communication skills. Ability to stand, lift up to 30 pounds, and adapt to changing digital channels. This full-time role offers benefits and growth within a community bank.

Qualifications

• High school diploma or equivalent required.
• Previous cash handling experience preferred.
• Previous customer service experience required.
• Excellent oral and written communication skills.
• Ability to exercise sound business judgment.
• Ability to handle multiple tasks with attention to details.
• Flexible, able to adapt to change.
• Shifts may vary for each position offering, depending on business need.
• Able to stand for extended periods of time and lift objects up to 30 pounds.

Responsibilities

• Perform basic customer and cash transactions
• Balance cash each day
• Identify referral opportunities to contribute to branch goals
• Adhere to all applicable laws and regulations governing bank operations, including compliance with Atlantic Union Bankshares’ BSA/AML Policy and Procedures
• Identify risk and elevate concerns through proper channels
• Develop and maintain knowledge of bank products, services, including other lines of business
• Ability to learn and adapt to changing digital channels
• Other duties as assigned

Skills

Communication skills

Business judgment

Multitasking

Adaptability

Physical stamina

Shift flexibility

Education

High school diploma or equivalent

Job description

Atlantic Union Bank in Culpeper, VA is seeking a branch teller to provide a best-in-class customer experience by processing transactions and servicing customers, while contributing to branch sales goals.

Requires a high school diploma or equivalent, prior cash handling and customer service experience, and excellent communication skills. Ability to stand, lift up to 30 pounds, and adapt to changing digital channels. This full-time role offers benefits and growth within a community bank.