Bank Teller & Customer Experience Pro

First Merchants Corporation; New Albany (IN); On-site; USD 34,000 - 42,000; Full time

Benefits offered by this job

Bonuses

Benefits

Job summary

First Merchants Bank is seeking a Service Associate (Teller) to join our team in New Albany, Indiana. This role focuses on delivering high quality customer service by accurately handling bank transactions and identifying opportunities to meet customers' financial needs.

As part of a high-performing branch, you will balance cash, process transactions, ensure compliance, and protect customer privacy while promoting bank products and services to strengthen relationships with customers and the

Qualifications

• High School Diploma or Equivalent.
• 3 months of sales, cash handling, or related experience.
• Ability to sell bank products and provide excellent customer service.

Responsibilities

• Provide excellent customer service by responding to customer requests for banking transactions.
• Balance cash, daily transactions, vault and ATM.
• Understand and ensure compliance, regulations and reporting.
• Sell bank products and make customer referrals.

Skills

Customer service

Cash handling

Sales

Education

High School Diploma or Equivalent

Job description

First Merchants Bank is seeking a Service Associate (Teller) to join our team in New Albany, Indiana. This role focuses on delivering high quality customer service by accurately handling bank transactions and identifying opportunities to meet customers' financial needs.

As part of a high-performing branch, you will balance cash, process transactions, ensure compliance, and protect customer privacy while promoting bank products and services to strengthen relationships with customers and the