Customer-Driven Teller: Sales & Service Excellence

First-Merchants-Bank; East Chicago (IN); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Additional Benefits

Job summary

First Merchants Bank is seeking a Service Associate (Teller) to join our team. This role focuses on high quality customer service, accurate banking transactions, and suggesting products to meet customers' financial needs.

You will respond to customer requests, balance cash and daily transactions, and participate in a sales-driven environment with referrals to meet bank goals. Strong communication and compliance awareness are essential.

Qualifications

• High school diploma or equivalent required.
• 3 months of sales, cash handling, or related experience preferred.

Responsibilities

• Respond to customer requests for banking transactions.
• Assist with opening/closing banking center.
• Sell bank products and make customer referrals.
• Balance cash, daily transactions, vault and ATM.
• Follow compliance, security, and reporting procedures.
• Provide excellent customer service and build loyalty.
• Participate in meetings and coaching sessions.

Skills

Customer service

Sales

Cash handling

Education

High School Diploma

Job description

First Merchants Bank is seeking a Service Associate (Teller) to join our team. This role focuses on high quality customer service, accurate banking transactions, and suggesting products to meet customers' financial needs.

You will respond to customer requests, balance cash and daily transactions, and participate in a sales-driven environment with referrals to meet bank goals. Strong communication and compliance awareness are essential.