Bank Teller & Customer Experience Pro

First Citizens Bank; Nampa (ID); On-site; USD 21,000 - 28,000; Full time

Job summary

First Citizens Bank in Nampa, Idaho seeks a Sales and Service Representative (Bank Teller) to process transactions, educate customers on banking tools, and refer sales opportunities to bank partners. The role emphasizes customer service, accuracy, and teamwork within branch operations.

Ideal candidates have High School Diploma or GED with customer service experience, cash handling ability, and a willingness to learn banking products and services.

Qualifications

• Minimum education: High School Diploma or GED with customer service experience.
• Demonstrates sales awareness and ability to refer customers to bank partners.
• Cash handling experience and attention to detail are preferred.

Responsibilities

• Process customer transactions and service requests at the teller line.
• Identify and refer sales opportunities to bank partners.
• Maintain accuracy and compliance with bank policies and regulations.
• Provide friendly, knowledgeable customer service and banking guidance.

Skills

Customer service

Sales

Cash handling

Financial literacy

Retail banking

Education

High School Diploma or GED

Job description

First Citizens Bank in Nampa, Idaho seeks a Sales and Service Representative (Bank Teller) to process transactions, educate customers on banking tools, and refer sales opportunities to bank partners. The role emphasizes customer service, accuracy, and teamwork within branch operations.

Ideal candidates have High School Diploma or GED with customer service experience, cash handling ability, and a willingness to learn banking products and services.