Bank Teller & Customer Experience Pro

First Merchants Brand; Lafayette (IN); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Base Pay

Bonuses

Additional Benefits

Job summary

First Merchants Bank is seeking a Service Associate (Teller) to join our team in Lafayette, IN. This role focuses on delivering high quality customer service by accurately completing bank transactions and recommending bank products to meet customers' financial needs.

You will balance cash and daily transactions, comply with regulations, protect customer privacy, and support a busy sales-oriented banking center. We value teamwork, integrity, and a customer-first mindset.

Qualifications

• Experience in sales, cash handling, or related roles.
• Strong customer service skills.
• Basic understanding of banking products.

Responsibilities

• Provide excellent customer service by handling transactions.
• Balance cash, process daily transactions, and assist with security duties.
• Understand and comply with banking regulations and reporting.
• Assist customers with opening/closing banking center and account referrals.
• Promote bank products and provide referrals during interactions.

Skills

Sales

Cash Handling

Education

High School Diploma or Equivalent

Job description

First Merchants Bank is seeking a Service Associate (Teller) to join our team in Lafayette, IN. This role focuses on delivering high quality customer service by accurately completing bank transactions and recommending bank products to meet customers' financial needs.

You will balance cash and daily transactions, comply with regulations, protect customer privacy, and support a busy sales-oriented banking center. We value teamwork, integrity, and a customer-first mindset.