Customer-Focused Teller & Banking Solutions Advisor

First Merchants Corporation; Frankfort, Northern (IN, KY); Hybrid; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical, Dental and Vision Insurance

401k

HSA/FSA and VAC/Sick Time

Paid Holidays

Tuition Reimbursement

Additional Benefits

Job summary

First Merchants Bank is seeking a Service Associate (Teller) to join our team in Indiana. The role focuses on accurate, efficient banking transactions and recommending products to meet customers' financial needs.

You will support a high-performing banking center while delivering excellent service. Key duties include handling cash and transactions, maintaining compliance, and contributing to a sales-driven environment.

Qualifications

• High School Diploma or Equivalent is required.
• 3 months of sales, cash handling, or related experience preferred.

Responsibilities

• Respond to customer requests for banking transactions.
• Balance cash, daily transactions, vault and ATM.
• Contribute to sales by referring bank products and making customer referrals.
• Assist with opening and/or closing banking center.
• Follow security and privacy procedures to protect customer data.
• Participate in daily/weekly meetings and coaching sessions.

Skills

Customer service

Cash handling

Sales

Bank knowledge

Education

High School Diploma or Equivalent

Job description

First Merchants Bank is seeking a Service Associate (Teller) to join our team in Indiana. The role focuses on accurate, efficient banking transactions and recommending products to meet customers' financial needs.

You will support a high-performing banking center while delivering excellent service. Key duties include handling cash and transactions, maintaining compliance, and contributing to a sales-driven environment.