Banking Center Sales & Service Associate

First Merchants Brand; Lafayette (IN); On-site; USD 18,000 - 23,000; Full time

Benefits offered by this job

Base pay + bonuses

Medical Insurance

Dental Insurance

Vision Insurance

401k

Health Savings Account

Flexible Spending Account

Paid Vacation

Paid Sick Time

Paid Holidays

Parental Leave

Tuition Reimbursement

Job summary

First Merchants Brand in Lafayette, IN is seeking a customer-focused banking professional to provide excellent service, respond to requests for banking transactions, and answer inquiries with solutions that meet customers' current needs. You will balance cash, daily transactions, vault and ATM operations, ensure compliance with regulations, and uphold information security to protect customer privacy.

The role also emphasizes selling bank products, making referrals, and participating in

Qualifications

• High School Diploma or Equivalent.
• 3 months of sales, cash handling, or related experience.

Responsibilities

• Respond to customer requests for banking transactions.
• Answer inquiries and problems with solutions meeting customer needs.
• Build customer loyalty and advocacy.
• Balance cash, daily transactions, vault and ATM.
• Ensure compliance, regulations and reporting.
• Follow security and verification procedures to protect privacy.
• Assist with opening/closing the banking center.
• Sell bank products and make referrals.
• Know all bank products.
• Participate in meetings and coaching sessions.

Skills

Customer service

Sales

Cash handling

Education

High School Diploma or Equivalent

Job description

First Merchants Brand in Lafayette, IN is seeking a customer-focused banking professional to provide excellent service, respond to requests for banking transactions, and answer inquiries with solutions that meet customers' current needs. You will balance cash, daily transactions, vault and ATM operations, ensure compliance with regulations, and uphold information security to protect customer privacy.

The role also emphasizes selling bank products, making referrals, and participating in