Bank Teller & Customer Experience Champion

Northwest Bank; Jersey Shore (Lycoming County); On-site; USD 21,000 - 29,000; Full time

Job summary

Northwest Bank Jersey Shore, PA branch is seeking a friendly Teller to welcome customers, process transactions accurately, and identify referrals for our financial wellness goals. You will balance cash drawers, answer questions, support team goals, and deliver exceptional service in person, by phone, and via email, while upholding security and compliance.

High School diploma or equivalent preferred; cash handling or retail experience is a plus.

Qualifications

• Ability to establish effective working relationships and solve problems.
• Excellent communication skills and listening abilities.
• Knowledge of banking products and services is helpful.

Responsibilities

• Balance teller drawer daily and participate in branch operations.
• Deliver excellent customer service and refer opportunities to appropriate team members.
• Assist customers with questions and resolve issues.

Skills

Customer service

Communication

Teamwork

Problem solving

Microsoft Office

Education

High School diploma

Tools

Teller System

MS Office

Job description

Northwest Bank Jersey Shore, PA branch is seeking a friendly Teller to welcome customers, process transactions accurately, and identify referrals for our financial wellness goals. You will balance cash drawers, answer questions, support team goals, and deliver exceptional service in person, by phone, and via email, while upholding security and compliance.

High School diploma or equivalent preferred; cash handling or retail experience is a plus.