Bank Teller — Customer Experience & Cash Expert

First Horizon Bank; Jackson (TN); On-site; USD 30,000 - 40,000; Full time

Job summary

First Horizon Bank on site in Jackson, TN seeks a Teller to provide quality customer service while handling daily cash transactions in a retail banking setting. You will be the first contact for clients, discuss bank products, and refer clients to appropriate teams.

The role emphasizes accurate cash handling, adherence to procedures, and supporting sales through referrals. Training and development opportunities accompany a focus on service excellence.

Qualifications

• High school diploma or GED required; 6 months cash handling or teller experience preferred.
• Experience delivering quality customer service in a retail banking environment is desirable.

Responsibilities

• Handle a cash drawer with proper cash controls and follow audit procedures.
• Process deposits, withdrawals, transfers and loan payments for customers.
• Process miscellaneous transactions (bonds, municipal coupons, money orders, etc.).
• Assist in daily balancing and processing of ATMs; handle entries.
• Assist with night and lobby depository deposits and dual control vault responsibilities.
• Stay informed of operational updates to ensure compliance with guidelines.

Skills

Cash handling

Customer service

Bank operations

Education

High school diploma or GED

Tools

Microsoft Office Suite

10-key calculator

Coin counter

Job description

First Horizon Bank on site in Jackson, TN seeks a Teller to provide quality customer service while handling daily cash transactions in a retail banking setting. You will be the first contact for clients, discuss bank products, and refer clients to appropriate teams.

The role emphasizes accurate cash handling, adherence to procedures, and supporting sales through referrals. Training and development opportunities accompany a focus on service excellence.