Bank Teller: Customer Care & Cash Management

First-Horizon-Bank; Jackson (TN); On-site; USD 32,000 - 42,000; Full time

Job summary

First Horizon Bank in Jackson, TN seeks a front-line teller to provide accurate, timely customer service in a retail banking setting. You will handle daily transactions, assist customers with deposits and withdrawals, and promote bank products when appropriate.

The role emphasizes accuracy, compliance, and cash handling while delivering a positive client experience and maintaining strong operational controls.

Qualifications

• High school diploma or GED required or equivalent combination of education and experience.
• 6 months of cash handling or teller experience strongly preferred.

Responsibilities

• Handle cash drawer and follow audit and security policies.
• Process deposits, withdrawals, transfers and loan payments.
• Process miscellaneous transactions (bonds, money orders, etc.).
• Assist daily balancing and ATM processing.
• Maintain compliance with current guidelines.
• Identify cross-selling opportunities and refer clients to appropriate team.
• Promote bank products and services to deepen client relationships.
• Ensure compliance with bank regulations and internal controls.

Skills

Cash handling

Customer service

Cross-selling

Education

High school diploma or GED

Tools

Microsoft Office Suite

10-key calculator

Coin counter

Job description

First Horizon Bank in Jackson, TN seeks a front-line teller to provide accurate, timely customer service in a retail banking setting. You will handle daily transactions, assist customers with deposits and withdrawals, and promote bank products when appropriate.

The role emphasizes accuracy, compliance, and cash handling while delivering a positive client experience and maintaining strong operational controls.