Customer-Driven Teller: Banking & Digital Tools

PNC; Hartselle (AL); On-site; USD 30,000 - 38,000; Full time

Benefits offered by this job

Medical/prescription coverage

Dental and vision options

Life insurance

401(k) with match

Pension and stock purchase plans

Paid time off

Job summary

PNC's Retail Banking division is seeking a Teller based in Hartselle, AL. This in-office role focuses on delivering a unique customer experience, educating customers on alternatives for financial interactions, and identifying opportunities to deepen relationships with branch customers.

As a Teller, you will support daily operations, process transactions accurately, and leverage technology to help customers manage their finances while upholding PNC's service standards and risk management

Qualifications

• No formal degree required.
• Strong customer service and sales skills.
• Ability to engage customers and educate on financial options.

Responsibilities

• Delivers a unique customer experience to improve financial wellbeing and loyalty.
• Identifies banking opportunities during customer interactions and makes referrals.
• Engages customers in lobby activities and educates on using technology.
• Maintains teller and branch operations with accuracy.

Skills

Banking

Customer Experience

Customer Service

Accountability

Identifying Opportunities

Leveraging Technology

Proactive Sales

Client Loyalty

Job description

PNC's Retail Banking division is seeking a Teller based in Hartselle, AL. This in-office role focuses on delivering a unique customer experience, educating customers on alternatives for financial interactions, and identifying opportunities to deepen relationships with branch customers.

As a Teller, you will support daily operations, process transactions accurately, and leverage technology to help customers manage their finances while upholding PNC's service standards and risk management