Bank Teller: Customer Care & Cross-Sell Focus

Forcht Bank; Williamsburg (KY); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health, Vision, & Dental Insurance

401(k) Retirement Plan with up to 4% 1

Paid Time Off (PTO) after 60 days

Nine paid holidays plus Birthday Leave

Charitable donation match

Employee celebrations

Professional recognition

Job summary

Forcht Bank is seeking a Bank Teller in Kentucky to assist the Banking Center in meeting profitability goals while delivering VIP service. You will handle cash transactions, verify details, and maintain accuracy while building relationships with customers.

The role emphasizes cross-selling opportunities and teamwork in a fast-paced branch environment. Ideal candidates demonstrate strong customer service, reliability, and the ability to work flexible hours, including Saturdays, and to travel as

Qualifications

• Experience delivering excellent customer service and assisting customers.
• Ability to promote and cross-sell bank products to meet referral goals.
• Proficiency with Microsoft Office and standard banking systems.
• Strong communication skills and attention to detail.

Responsibilities

• Develop and maintain customer relationships and identify opportunities.
• Handle day-to-day banking transactions accurately and securely.
• Assist customers with questions and explain bank products and services.
• Cross-sell products based on customer needs and refer opportunities.

Skills

Customer service

Cross-selling

Microsoft Office

Communication

Time management

Teamwork

Education

High school diploma or equivalent

Tools

Banking information systems

Job description

Forcht Bank is seeking a Bank Teller in Kentucky to assist the Banking Center in meeting profitability goals while delivering VIP service. You will handle cash transactions, verify details, and maintain accuracy while building relationships with customers.

The role emphasizes cross-selling opportunities and teamwork in a fast-paced branch environment. Ideal candidates demonstrate strong customer service, reliability, and the ability to work flexible hours, including Saturdays, and to travel as