Client-Centric Banking Teller & Digital Solutions

Hancock Whitney; Oak Grove (MS); On-site; USD 32,000 - 38,000; Full time

Job summary

Hancock Whitney in Mississippi seeks a detail‑oriented Financial Center Teller to join our branch team. You will deliver accurate service, handle client interactions, and support daily operations with professionalism.

You will process deposits, withdrawals, check cashing, and loan payments, educate customers on digital solutions, and refer opportunities to internal partners, while upholding risk and regulatory standards.

Qualifications

• High School diploma or GED required.
• 6 months of cash-handling, retail, or teller experience.
• Sales/referral experience preferred.
• Must comply with banking laws including the Bank Secrecy Act.

Responsibilities

• Deliver accurate client interactions with speed and problem resolution.
• Handle deposits, withdrawals, check cashing, money orders, and loan payments.
• Respond to client servicing requests and issue resolution.
• Educate clients on digital solutions (mobile, online, ATM banking).
• Refer clients to internal partners as needs are identified.
• Uphold risk management, security standards, and regulatory compliance.

Skills

Cash handling

Customer service

Sales/referrals

Banking regulations

Education

High School Diploma or GED

Job description

Hancock Whitney in Mississippi seeks a detail‑oriented Financial Center Teller to join our branch team. You will deliver accurate service, handle client interactions, and support daily operations with professionalism.

You will process deposits, withdrawals, check cashing, and loan payments, educate customers on digital solutions, and refer opportunities to internal partners, while upholding risk and regulatory standards.