Bank Teller | Client-Centric Service & Growth Path

Columbia Bank; Silverton (OH); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Competitive Incentive Plan

Professional Development

Career Growth

Job summary

Columbia Bank seeks a Teller at our Silverton, OR location to handle transactions, assist customers, and uphold Breakthrough Client Service Standards with accuracy and integrity. Under guidance of Branch leadership, you will deepen product knowledge, identify opportunities to refer services, and contribute to a welcoming, compliant branch environment.

You will build client relationships, stay current on bank offerings, and support branch goals while maintaining high standards of ethics and

Qualifications

• High School Diploma or GED required.
• 1 year of banking or customer service experience preferred.
• Bilingual preferred.
• Ability to learn and comply with bank policies and systems.
• Demonstrates attention to detail and accuracy in numbers and instructions.
• Strong relationship-building with clients and colleagues.

Responsibilities

• Always performs teller transactions and cash handling functions for clients with accuracy and confidentiality. Examples include deposits, withdrawals, cash advances, payments, transfers, check cashing, balancing cash drawer, etc.
• Accurately performs and supports daily tasks that maintain the integrity of the branch. Examples include appropriate use of double custody in balancing the ATM, processing night drop deposits, balancing negotiable instruments, processing returned mail, balancing credit card machine, updating lobby rate sheets and brochures, etc.
• Mitigate risk by ensuring safekeeping of money in cash drawer and prompt accounting or transfer of funds.
• Interacts with external and internal clients, anticipates needs, and consistently provides proactive solutions and problem resolutions in alignment with the bank’s Breakthrough Client Service Standards.
• Continuously deepens knowledge of Columbia Bank’s product and service offerings and stays current on changes.
• Discuss and uncover customer’s financial needs to identify and offer appropriate products and services.
• Supports referral goals for branch by focusing and identifying and referring basic bank products to the appropriate business partner.

Skills

Customer service

Attention to detail

Communication skills

Bilingual (preferred)

Education

High School Diploma or GED

Job description

Columbia Bank seeks a Teller at our Silverton, OR location to handle transactions, assist customers, and uphold Breakthrough Client Service Standards with accuracy and integrity. Under guidance of Branch leadership, you will deepen product knowledge, identify opportunities to refer services, and contribute to a welcoming, compliant branch environment.

You will build client relationships, stay current on bank offerings, and support branch goals while maintaining high standards of ethics and