Bank Teller - Cash Handling & Customer Service Pro

First National Bank of Waterloo; O'Fallon (IL); On-site; USD 21,000 - 24,000; Full time

Benefits offered by this job

Health insurance

Life insurance

Disability benefits

Parental leave

Tuition reimbursement

Personal time off

Stock purchase plan

Job summary

First National Bank of Waterloo seeks a Teller to be the bank's primary contact with the public, delivering prompt and efficient customer transactions while promoting bank products and services. The role requires cash handling and customer service experience, with strong communication skills to guide customers effectively.

The position offers full-time hours in O'Fallon, IL, with comprehensive benefits and opportunities to learn vault/ATM procedures as part of daily responsibilities.

Qualifications

• High school diploma or equivalent required.
• 6 months cash handling and customer service experience preferred.
• Excellent customer and communication skills.

Responsibilities

• Deliver excellent customer service to all Bank customers.
• Receive and disburse money to and from customers following defined policies and procedures.
• Accurately conduct all credit and debit transactions. (Including but not limited to Visa payments, Loan payments, and cash advances)
• Ensure accurate handling of checks presented via remote capture
• Verify cash drawer, balance and prepare daily work.
• Learns and executes proper vault and ATM procedures
• Reports any discrepancies to the Center Manager
• Maintain Teller area that is secure and well organized.
• Become knowledgeable on all bank products and services at a high level in order to properly direct customers
• Provide input to Center Management on ways to promote positive customer interactions
• Other duties as assigned. May be asked to help out at other branches when needed.

Skills

Cash handling

Customer service

Communication

Education

High school diploma or equivalent

Job description

First National Bank of Waterloo seeks a Teller to be the bank's primary contact with the public, delivering prompt and efficient customer transactions while promoting bank products and services. The role requires cash handling and customer service experience, with strong communication skills to guide customers effectively.

The position offers full-time hours in O'Fallon, IL, with comprehensive benefits and opportunities to learn vault/ATM procedures as part of daily responsibilities.