Bank Teller

AppleOne Employment Services; San Ramon (CA); On-site; USD 33,000 - 37,000; Full time

Job summary

AppleOne Employment Services seeks a professional Bank Teller for a direct hire in San Ramon, CA. The ideal candidate has 3–5 years in teller/personal banking and enjoys helping customers and building relationships.

The role emphasizes accuracy, confidentiality, and customer care in a service-driven branch environment, with opportunities to grow banking skills and sales capabilities.

Qualifications

• Open, update, and maintain personal banking accounts with accuracy.
• Support customer service, account maintenance, issue resolution, and branch sales goals.
• Recommend banking products and services that align with customer needs.
• Conduct outbound customer calls to support retention, relationship growth, and product awareness.
• 3 to 5 years of teller, personal banking, retail banking, consumer banking, or related branch banking experience.

Responsibilities

• Open new personal banking accounts accurately and maintain existing customer account records.
• Promote and cross-sell banking products and services based on customer needs and branch goals.
• Deliver professional, courteous customer service that meets or exceeds banking standards.
• Resolve customer questions, account concerns, and service issues in a timely and accurate manner.
• Perform outbound calling to support sales opportunities, customer retention, and product usage.
• Maintain confidentiality, compliance, accuracy, and professionalism in all customer and account interactions.

Skills

Customer service

Outbound calling

Cross-sell banking

Attention to detail

Confidentiality

Professional communication

Banking products

Relationship building

Job description

Job Summary

We are seeking a professional, customer-focused Bank Teller for a direct hire opportunity in San Ramon, CA. This role is ideal for an experienced banking professional with 3 to 5 years of teller, personal banking, retail banking, or consumer banking experience who enjoys helping customers, building relationships, and recommending financial solutions based on client needs.

This opportunity offers a stable, service-driven banking environment where accuracy, teamwork, confidentiality, and customer care are highly valued. The Bank Teller will work in a positive branch setting with supportive leadership, consistent customer interaction, and opportunities to continue developing banking, customer service, and sales skills.

The ideal candidate is dependable, detail-oriented, comfortable discussing banking products and services, and committed to delivering a high level of professionalism in every customer interaction.

Key Responsibilities

• Open new personal banking accounts accurately and maintain existing customer account records.
• Promote and cross-sell banking products and services based on customer needs and branch goals.
• Deliver professional, courteous customer service that meets or exceeds banking standards.
• Resolve customer questions, account concerns, and service issues in a timely and accurate manner.
• Perform outbound calling to support sales opportunities, customer retention, and product usage.
• Maintain confidentiality, compliance, accuracy, and professionalism in all customer and account interactions.

Compensation and Benefits

• Compensation: $24 to $27 per hour.
• Job Type: Direct hire.
• Schedule: Open availability, including weekends, is required.

Required Qualifications and Skills

• Open, update, and maintain personal banking accounts with accuracy and attention to detail.
• Support customer service, account maintenance, issue resolution, and branch sales goals.
• Recommend banking products and services that align with customer needs.
• Conduct outbound customer calls to support retention, relationship growth, and product awareness.
• 3 to 5 years of teller, personal banking, retail banking, consumer banking, or related branch banking experience.
• Strong customer service skills with the ability to build trust and communicate professionally.
• Ability to cross-sell banking products and identify customer financial needs.
• Strong accuracy, attention to detail, confidentiality, and follow-through.
• Comfortable working in a branch environment with consistent customer interaction.
• Dependable, team-oriented, and able to maintain professionalism in a regulated banking environment.
• Open availability, including weekends, is required.

Preferred Qualifications

• Experience opening new accounts in a bank, credit union, or retail banking environment.
• Prior experience with outbound calling, customer retention, or branch sales goals.
• Familiarity with banking compliance, account documentation, and customer privacy standards.
• Experience supporting consumer banking products such as checking accounts, savings accounts, debit cards, and related services.

Equal Opportunity Employer / Disabled / Protected Veterans

The Know Your Rights poster is available here: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here: https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program. https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.