Bank Sales & Service Representative (Teller)

First Citizens Bank; Georgia; On-site; USD 30,000 - 38,000; Full time

Job summary

A leading bank is seeking a Bank Sales & Service Representative (Teller) to join their branch team. The role involves processing transactions, providing customer service, and supporting sales efforts. Ideal candidates will possess strong communication and customer service skills, and a high school diploma or GED is required.

Qualifications

• At least 6 months of customer service experience.
• Preferred experience in sales.

Responsibilities

• Engaging customers to understand their banking needs.
• Processing transactions accurately and efficiently.
• Educating customers about bank services.

Skills

Communication Skills

Customer Service Skills

Adaptability

Teamwork

Flexibility

Agility

Education

High School Diploma or GED

Job description

Join to apply for the Bank Sales & Service Representative (Teller) role at First Citizens Bank

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Join to apply for the Bank Sales & Service Representative (Teller) role at First Citizens Bank

Overview

Are you a people person? Be a First Citizens person. Join our branch team and make a difference.

The Sales and Service Representative is responsible for processing transactions and handling customer service requests in the branch. They facilitate customer awareness and education of bank capabilities, tools, and resources. They support the sales efforts of the branch team by identifying and referring sales opportunities to the appropriate bank partner.

The Successful Candidate Will Demonstrate

• Communication Skills - Interpersonal: Comfortable and confident with proactively engaging in conversation
• Customer Service Skills: Demonstrates professionalism and empathy in customer interactions
• Adaptability: Ability to learn and adapt quickly to new information and technology
• Teamwork: Strives to build strong working relationships with team members and cross-functional partners
• Flexibility: Capable of handling multiple demands and shifting priorities efficiently
• Agility: Able to process information and resolve problems quickly

Responsibilities

• Engaging customers to understand their banking needs and preferences
• Processing transactions accurately and efficiently
• Providing assistance with account servicing needs
• Educating customers about bank services, including digital banking capabilities
• Introducing customers to other team members or bank partners for financial solutions

Qualifications

High School Diploma or GED and at least 6 months of customer service experience. Preferred experience in sales. Skills include financial literacy and knowledge of retail banking products and services.

Benefits are part of our total rewards package. More information can be found at https://jobs.firstcitizens.com/benefits.